FAQS NAVIGATOR
Our Guide to Common Queries
1. What is Quiz Wallah?
Quiz Wallah is an online learning and examination-preparation platform offering quizzes, mock tests, explanations, performance insights, and other learning resources.
2. Who can use Quiz Wallah?
Quiz Wallah is designed for students and competitive-examination aspirants who want to practise questions, evaluate their preparation, and improve their performance.
3. Which examinations are covered?
The examinations and subjects available may change over time. Visit our quiz, test, or course sections to see the latest available content.
4. Do I need an account?
Some content may be accessible without registration. However, an account may be required to attempt certain tests, save results, track progress, or access purchased content.
5. Is Quiz Wallah free to use?
Quiz Wallah may provide both free and paid content. Any applicable fee will be clearly displayed before you make a purchase.
6. Can I use Quiz Wallah on a mobile phone?
Yes. You can access Quiz Wallah through a supported browser on a mobile phone, tablet, laptop, or desktop computer.
7. Is a Quiz Wallah mobile app available?
Quiz Wallah can be added to the home screen of supported devices and used like an app. Installation availability depends on your browser and device.
8. What is Ask Quiz Wallah?
Ask Quiz Wallah is our question-and-answer community at ask.quizwallah.com, where users can ask questions, share knowledge, and provide helpful answers.
9. Are Quiz Wallah and Ask Quiz Wallah connected?
Yes. Ask Quiz Wallah is part of Quiz Wallah. It provides a community space alongside the quizzes, mock tests, and learning resources available on the main website.
10. How can I contact Quiz Wallah?
You can contact us through our Contact Us page or email support@quizwallah.com.
1. How do I attempt a quiz or mock test?
Open the required quiz or test, read its instructions, and select the start button. You may need to sign in before beginning.
2. Are the quizzes timed?
Some quizzes and mock tests have an overall time limit. The applicable duration is displayed in the test instructions.
3. Can I see the time taken for each question?
Yes. Live quizzes and tests may display a per-question timer, and the solution page can show how much time you spent on individual questions.
4. Can I pause a test after starting it?
Pause availability depends on the test settings. Timed or live tests may continue running and may not allow you to pause an attempt.
5. Can I change an answer before submitting?
You can normally change an answer or revisit a question before final submission, provided the test settings and remaining time allow it.
6. What happens when the test timer ends?
When the allotted time expires, the system may automatically submit your attempt using the answers saved up to that point.
7. Can questions or answer choices appear in a different order?
Yes. Some tests may randomise questions or answer choices for different attempts or after the page is refreshed.
8. Can I retake a quiz or mock test?
Retakes depend on the settings of the individual test. Some tests allow multiple attempts, while others limit the number of attempts.
9. Can I attempt tests without an internet connection?
A stable internet connection is recommended and may be required to load questions, save answers, submit tests, and display results.
10. What should I do if a test stops working?
Do not repeatedly refresh or close the page. Check your internet connection, take a screenshot if possible, and contact support@quizwallah.com with the test name and problem details.
1. How can I purchase paid content?
Choose the relevant course, test series, quiz package, or other product and follow the checkout instructions displayed on the website.
2. Which payment methods are accepted?
The available payment methods are shown during checkout and may include options supported by our third-party payment provider.
3. Is it safe to make a payment on Quiz Wallah?
Payments are processed through the payment service displayed at checkout. Quiz Wallah does not require you to share payment passwords, PINs, or OTPs with our support team.
4. When will my purchased content become available?
Access is usually activated after successful payment confirmation. In some cases, confirmation may take additional time.
5. What should I do if money was deducted but access was not activated?
Wait for the payment status to update, as some transactions require processing time. If access is still unavailable, email us with your registered email address, transaction reference, and payment date.
6. What happens when a payment fails?
A failed payment does not normally activate paid content. If money was deducted, contact your payment provider or bank and notify our support team.
7. Where can I see the price and validity period?
The current price, applicable taxes, access period, and important conditions should be reviewed on the product or checkout page before payment.
8. Can prices or offers change?
Yes. Prices, discounts, promotional offers, and package contents may be changed or withdrawn. Your purchase will be governed by the details displayed when you completed it.
9. Can I transfer a purchase to another account?
Purchases are normally linked to the account used during checkout and cannot be transferred, shared, or resold unless Quiz Wallah expressly permits it.
10. How can I get help with a payment?
Email support@quizwallah.com with your registered email address, transaction ID, payment date, amount, and a screenshot that does not reveal sensitive banking information.
1. How do I create an account?
Select the registration or sign-up option, enter the requested information, and complete any email or mobile verification required by the website.
2. What should I do if I forget my password?
Select “Forgot Password” on the login page and follow the instructions sent to your registered email address.
3. Can I change my registered details?
Editable account details can be changed from your profile settings. Contact support if an important detail cannot be changed from your account.
4. Where can I view my test results?
After submission, available results can be viewed on the result or solution page and may also appear in your account dashboard.
5. What information appears in performance analysis?
Depending on the test, the analysis may include your score, correct and incorrect answers, unanswered questions, accuracy, time taken, and question-level performance.
6. Can I review solutions after completing a test?
Solutions and explanations may be available after submission. Their availability and release time depend on the individual test settings.
7. Why is my score different from what I expected?
Check the marking scheme, negative marks, skipped questions, and final saved answers. You can contact support if you believe there is a calculation error.
8. Does Quiz Wallah provide certificates?
Certificates may be issued only for eligible courses, tests, or activities where this benefit is specifically mentioned. Not every quiz or mock test includes a certificate.
9. Can I download my result or certificate?
A download option may be provided for eligible results or certificates. If no download option appears, the item may only be available for online viewing.
10. Can Quiz Wallah guarantee selection or examination success?
No. Quiz Wallah provides educational and practice resources, but results depend on preparation, performance, eligibility, examination rules, and other factors beyond our control.
1. What are the technical requirements for using Quiz Wallah?
Use an updated web browser, enable JavaScript and cookies where required, and maintain a reliable internet connection.
2. Which browsers are supported?
Quiz Wallah should work best on current versions of major browsers such as Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.
3. What should I do if a page is not loading?
Check your connection, refresh the page once, clear the browser cache, and try an updated browser. Disable any extension that may be blocking required scripts.
4. Why am I unable to log in?
Confirm that you are using the correct registered details. You can reset your password or contact support if the problem continues.
5. How do I add Quiz Wallah to my home screen?
Use the Install App or Add to Home Screen option when it appears. You may also find this option in your browser menu on supported devices.
6. Why is the installation button not appearing?
The button may be hidden if Quiz Wallah is already installed, your browser does not support installation, or the technical installation requirements have not yet been met.
7. Can I install Ask Quiz Wallah separately?
You do not normally need a separate installation simply to use Ask Quiz Wallah. You can open it from the main Quiz Wallah app or visit ask.quizwallah.com in your browser.
8. How do I report an incorrect question or answer?
Use the available reporting option or email support with the question, quiz name, your concern, and a screenshot where possible.
9. How long does it take to receive support?
We aim to review support requests as soon as reasonably possible. More complex account, content, or payment issues may require additional verification.
10. What information should I include in a support request?
Include your registered email address, the relevant page or test name, a clear description of the problem, and screenshots. Never send your password, PIN, OTP, or complete card details.
